Q: How does this work?
A: Its very simple. Order an estimate online, we send payment options via email. Afyer payment is confirmed, we send your bitcoin to your wallet.
Q: What are the fees?
A: Credit or Debit Cards are 25% & Bank transfers are 15%.
Q: Does Crypto.eu hold/store my bitcoin?
A: No never. After payment we send your bitcoin to the wallet address you provide after payment.
Q: What is the maximum & minimum spend?
A: Minimum card spend is 10€ & a maximum of 500€ including fees. Minimum spend for bank transfer is 100€ and unlimited maximum.
Q: Do we require any KYC?
A: NO. However regular or large orders over 5000€ will require KYC checks such as ID etc.
Q: Can I buy alternative coins (ALT's)?
A: No. We currently only support bitcoin.
Q: What is our email address?